An Emperical Study on Application of Big Data Analytics to Automate Service Desk Business Process
In: IEEE 43rd Annual Computer Software and Applications Conference (COMPSAC); Jg. 2 (2019-07-01) S. 670-675
Online
Konferenz
Zugriff:
Titel: |
An Emperical Study on Application of Big Data Analytics to Automate Service Desk Business Process
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Autor/in / Beteiligte Person: | Lo, Dan ; Kevin Tiba, Karl ; Buciumas, Sergiu ; Ziller, Frank |
Link: | |
Quelle: | IEEE 43rd Annual Computer Software and Applications Conference (COMPSAC); Jg. 2 (2019-07-01) S. 670-675 |
Veröffentlichung: | 2019 |
Medientyp: | Konferenz |
ISBN: | 978-1-7281-2607-4 (print) |
DOI: | 10.1109/COMPSAC.2019.10285 |
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